Your account in the app, and deleting it

An account is optional. It is the same account as on the website, so you can sign in with the details you already use, and any booking you make while signed in is added to your trips.

Under the menu you can update your profile, change your password and manage notifications.

Deleting your account can be done from the app itself: open your account and choose to delete it. The request is confirmed on screen and your account is closed; tickets you have already bought remain valid for travel, and the records the law requires us to keep - invoices and payment records - are retained for their statutory period only. You can also send the same request from the website or by contacting us.